Stand Tall Displays is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and protect your personal information.
WHO WE ARE
Stand Tall Displays is an Australian business based in Deer Park, Victoria, providing 7ft vertical wedding display screen hire services across Victoria, New South Wales, South Australia and Queensland.
Business name: Stand Tall Displays
Location: Deer Park, Victoria, Australia
Email: hello@standtalldisplays.com.au
Phone: 0498 477 432
Website: standtalldisplays.com.au
WHAT INFORMATION WE COLLECT
We only collect information that is necessary to provide our services and respond to your enquiries. This may include:
- Your name and your partner's name
- Email address and phone number
- Wedding date, venue name and location
- Guest list details (names and table assignments for seating chart design)
- Photos or video files you choose to share with us for display on our screens
- Package preferences and event details
- Payment information (processed securely — we do not store card details)
We may also collect information automatically when you visit our website, including your IP address, browser type and pages visited, through standard web analytics tools.
HOW WE COLLECT YOUR INFORMATION
We collect personal information in the following ways:
- When you complete an enquiry form on our website
- When you submit a lead form through our Facebook or Instagram advertisements
- When you contact us directly by phone, email, or social media message
- When you make a booking and provide event details
- When you upload photos or videos for use on our display screens
HOW WE USE YOUR INFORMATION
The personal information we collect is used solely to:
- Respond to your enquiry and confirm your booking availability
- Design and prepare your custom seating chart and display content
- Coordinate delivery, setup and pickup at your venue
- Process your payment and send booking confirmations
- Contact you regarding your booking or any changes
- Send occasional marketing communications — only with your consent, and you can opt out at any time
We will never sell, rent or share your personal information with third parties for marketing purposes.
PHOTOS & VIDEOS YOU PROVIDE
When you provide photos or video files for display on our screens at your event, those files are used exclusively for your booking and deleted from our systems after your event unless you have given us explicit written permission to retain them for portfolio or promotional use.
We will always ask your permission before using any images or footage from your wedding in our marketing materials, social media, or website gallery.
HOW WE STORE & PROTECT YOUR INFORMATION
Your personal information is stored securely and we take reasonable steps to protect it from misuse, interference, loss, and unauthorised access. This includes:
- Secure email systems with password protection
- Encrypted file storage for any photos or videos you share
- Secure payment processing — we do not store credit card information
- Limiting access to your information to only those who need it to fulfil your booking
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
META (FACEBOOK & INSTAGRAM) ADS
If you submit your details through a Facebook or Instagram lead form, your information is collected via Meta Platforms and transferred to us. By submitting that form you consent to us contacting you in relation to your enquiry.
Meta's own privacy policy governs how they handle your data on their platform. You can view Meta's privacy policy at facebook.com/policy.php.
COOKIES & WEBSITE ANALYTICS
Our website may use standard analytics tools to understand how visitors use our site (e.g. pages visited, time on site). This data is anonymous and aggregated — it is not linked to your personal identity.
You can disable cookies in your browser settings at any time. This will not affect your ability to use our website.
YOUR RIGHTS
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you
- Request that we correct any inaccurate information
- Request that we delete your information (subject to any legal obligations we have to retain it)
- Opt out of any marketing communications at any time
- Make a complaint if you believe we have breached your privacy
To exercise any of these rights, please contact us using the details below and we will respond within 30 days.
COMPLAINTS
If you have a concern about how we have handled your personal information, please contact us in the first instance and we will do our best to resolve it promptly.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically.
CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch:
Stand Tall Displays
📧 hello@standtalldisplays.com.au
📱 0498 477 432
📍 Deer Park, Victoria, Australia